Implementation, Parameterization and Training
OmniChannel: Integrated ticket management for Email, Chat, Facebook, Twitter and Telephony.
Call tracking portal, Knowledge Base and Communities.
Real time service, with proactive chat, team direction and competence.
VoIP Phone System with audio recording attached to Ticket service history.
The best experiences and customers are built with Zendesk.
The Omnichanell platform that most grows in the world, is focused on customer experience, proposing greater engagement, flexibility and control for decision making.
55pbx is cloud-based software that offers telephone system for companies to hire lines telephones, IVR settings, extensions and service queues.