Implementation, Parameterization and Training
OmniChannel: Integrated Ticket Management for Email, Chat, Facebook, Twitter and Telephone
Call tracking portal, Knowledge Base and Communities.
Real-time service, with proactive chat, and targeting to teams and by expertise
VoIP Phone System with audio recording attached to the Ticket service history.
The best customer experiences are built with Zendesk.
The fastest growing Omnichannel platform in the world is focused on the customer experience, offering greater engagement, flexibility and control for decision making.
55pbx is a cloud-based software that offers a telephone system for companies to hire telephone lines, IVR settings, extensions and service queues.
Helps companies to schedule, track, monitor and find trends, helping agents to become more efficient.