Implementation, Parameterization and Training
OmniChannel: Integrated ticket management for Email, Chat, Facebook, Twitter and Telephony
Call tracking portal, Knowledge Base and Communities
Real time service, with proactive chat, team direction and competence.
VoIP telephone exchange with audio recording attached to the Ticket service history.
The best experiences and customers are built with Zendesk.
The fastest growing Omnichanell platform in the world, is focused on the customer experience, proposing greater engagement, flexibility and control for decision making.
55pbx is software, based on the cloud that offers a telephone system for companies to contract telephone lines, IVR configurations, extensions and service queues.