Knowledge is power. Using it is powerful.
Support teams have a lot of knowledge about customer issues and the best way to solve them. Zendesk Guide is an intelligent knowledge base that helps you explore this institutional knowledge and puts it into action. With the guide, you can quickly create a customizable help center, an online community, and a customer portal for customers to get better self-service, and agents have improved efficiency and faster resolution. And because Zendesk is the only native knowledge base, it integrates seamlessly with Zendesk support.